If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you store credit, less a 10% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.
Please note that we do not permit the return of the following products:
1. Special orders and products that are custom configured to your specifications.
2. Products sold "as is" or "used" or that have been installed or used after receipt.
3. NFA items that require ATF Transfer after the start of paperwork.
4. Illumination devices (i.e. flashlights), electronic sights, optics and night vision equipment.
NO FIREARMS OR AMMUNITION ARE ELIGIBLE FOR RETURN. The ONLY exception to this policy is if we have made a mistake and shipped out the wrong item. If you have accepted the transfer of a firearm (already completed the 4473 background check paperwork at your local FFL dealer) and after you have received the transfer and discover that you received the wrong weapon, you will not be eligible for a return, no exceptions.
PLEASE PLEASE PLEASE check the purchased weapon before taking ownership.
WE DO NOT REFUND OR REIMBURSE YOUR FFL TRANSFER FEE UNDER ANY CIRCUMSTANCE SO PLEASE THOROUGHLY INSPECT YOUR GUN BEFORE COMPLETING THE BACKGROUND CHECK PAPERWORK AT YOUR LOCAL GUN SHOP. All of our firearms (unless otherwise indicated - i.e. used, demo, ect) are brand new in-box, sold to us in that condition by our distributors or the manufacturer.
If you receive a firearm that is seemingly damaged or defective you must contact us IMMEDIATELY via phone or email before completing the transfer paperwork and we will determine the best course of action for what your particular situation is. We will either take the gun back and replace it with one from our stock or coordinate with the firearm manufacturer/distributor to get the item repaired or replaced at no additional cost to the customer.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange. NO EXCEPTIONS
**Shipping rates and promotions are subject to change. Flat Rate promotional shipping includes the lower continental US only. Shipping rates outside the lower 48 require additional shipping and is calculated on a case by case basis. Flat Rate shipping does not include Hazmat items.
NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.
Transfers or purchases that have not been picked up within 30 days will incur a $20/month storage fee. Transfers that have not been picked up within 90 days, unless we have approved a longer timeframe in writing, will be considered abandoned and become the property of Compass Gunworks, LLC.
Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.
The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines, parts and accesories for sale on this website may be restricted or prohibited in your area. Please check your local and state laws/regulations before ordering. PLEASE, if you don't know or think there would be a problem with a firearm and or it's configuration, capacity, accesories etc, check with your local dealer or law enforcement prior to ordering. Any such issues with the legality of the firearm in your location are the responsability of the buyer(s), listed return policies will still be followed. We are customer service oriented and want to help but cannot forsee or prevent every scenario in every area of the country. The responsiblity to ask or check before buying is yours.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.
CONSUMER DATA PRIVACY
We respect your privacy and are committed to protecting it.
The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.
The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.
All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.
ONLINE PRICE & DESCRIPTION ERRORS
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will issue a refund the money promptly within 24 hours .
If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.
We charge a receiving/processing fee of $30.00 for standard non- NFA transfers. $25.00 for each additional in same transaction. These would be firearm(s) not purchased from our store.
Instand Background Checks / NICS: $15.00
If you wish to use us to complete a private sale and ship your firearm out to an out-of-state dealer: We charge a fee of $30.00 for the first firearm and $25.00 for each additional plus cost of shipping to a licenced transfering dealer (FFL).
We charge an additional, non-negotiable, $50 blind transfer fee to release an item for which the transfer was sent to us without notice or pre-arrangement. Please call or email ahead for any transfer coming our way. All items not paid will be sent back at original owners/original FFL expense. What is a blind transfer? Any item for which we have zero notice or pre-payment for an item going on our log books. Please, we don't send mail to your house without telling you, don't send your mail to ours without telling us.
NFA Transfers: (National Firearms Act Items)
All NFA transfers will be charged a fee of $100 for any Machine Gun, Suppressor/Silencer, AOW (Any Other Weapon), Destructive Device, and Short Barreled Rifle.
ADDITIONAL SHIPPING & HANDLING POLICIES
AMMUNITION sales are FINAL - Returns cannot be accepted for ammunition.
We will match competitors "shipped price" under most circumstances if we are still profitable on the item. We will NOT match prices on any Firearm Auction sites including but not limited to: Gunbroker, Armslist, Gunsamerica, Craigslist, etc. Also any price match request must be requested BEFORE THE ORDER IS PLACED. We will only price match competitors that have the item currently in-stock. We match the competitor's total "shipped" price to your zip code, which is item cost + shipping. Remember to also include our transfer rate ($30.00) when making a price comparison.
All phone orders are subject to the same terms and conditions as listed above.